Easy Treezy Order Shipping Policy
Easy Treezy ships all products via Fed Ex and UPS Ground. We do not offer expedited shipping for products. Charges for shipping products will be clearly marked upon check out and prior to payment. We only ship to the lower 48 U.S. at this time. We are unable to ship to AK, HI, PR, other US territories, or internationally. We are unable to ship to PO Boxes.
Shipping occurs on business days (Monday – Friday) except for federal holidays. Orders are processed by our warehouse within 1-2 business days after order is received. Ground shipments generally take between 2-3 business days to arrive to most customers, but shipments can take up to 7 business days. Easy Treezy does not guarantee exact delivery date. Easy Treezy does not offer additional Fed Ex or UPS services such as scheduling deliveries, holding packages, pick up, etc.
Any product that fails to deliver and is returned, will not automatically re-ship. If customer requests re-shipment, customer will be responsible for shipping fees.
All Delivery Refusals will be charged a $75 fee for Christmas Trees and $25 for Décor kits, wreaths, and accessories.
Original shipping charges are non-refundable.
Shipping Carton size can be requested by contacting our customer service team.
Contact us if you have any shipping questions:
Chat via website during business hours (Monday – Friday 8AM- 5PM Eastern Time)
Call us – 18334EZXMAS (Monday – Friday 8AM- 5PM Eastern Time)
Email us at customerservice@easytreezy.com